Shipping

All prices mentioned are final prices plus shipping costs, the value added tax is not shown according to § 19 UStG.

Upon receipt of your order, a product will be made individually for you. The production time amounts to approx. 10-14 working days, depending upon order situation.
Products available in our shop are usually shipped within 7 working days (Monday – Friday, except public holidays) after receipt of payment. The delivery times of individually manufactured products deviate from this and will be communicated to the customer separately.

We ship within Germany and to all European countries (EU and non-EU) as well as to the USA.
The dispatch into further countries is possible after arrangement.

The shipping costs are within Germany
flat rate € 3.10

The shipping costs are for orders outside Germany and within the EU
all-inclusive: € 6.20

The shipping costs are for orders within Europe and outside the EU
all-inclusive: € 6.20

The shipping costs for orders from the USA are as follows
all-inclusive: € 6.20

Dispatch zones

Germany up to € 100,- order value: € 3.20 from € 100,- order value: free
EU* up to € 150,- order value: € 6.20
Europe outside EU € 6.20
USA € 6.20

Please note: Deliveries outside the EU are subject to additional customs duties and fees, which must be borne by the recipient. For more information, please contact your local customs office. Customs duties, fees and other handling charges will not be refunded in the event of a return.

Shipping costs for returns in case of cancellation are to be paid by the customer (Terms and Conditions).

* Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Malta, United Kingdom, Latvia