§ 4 CANCELLATION POLICY
Right of withdrawal
Consumers are entitled to a right of revocation in accordance with the following provision, whereby a consumer is any natural person who concludes a legal transaction for purposes which can predominantly be attributed neither to his commercial nor his self-employed professional activity. The revocation period is fourteen days from the day on which you or a third party named by you who is not the carrier has taken possession of the goods.
In order to exercise your right of revocation, you must
inform you by means of a clear statement (e.g. e-mail or a letter sent by post) of your decision to revoke this Agreement. You can use the revocation form below, but this is not mandatory.
In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Consequences of the revocation
If you revoke this Agreement, I shall reimburse to you all payments I have received from you, including delivery charges (other than additional charges resulting from your choosing a different method of delivery than the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date I receive notice of your revocation of this Agreement. For this refund I will use the same means of payment as you used for the original transaction, unless we have expressly agreed otherwise; in no event will you be charged for this refund.
We may refuse a refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or deliver the Goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the revocation of this Agreement. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the period of fourteen days.
You bear the direct costs of the return. I recommend that you use a registered shipping method such as registered mail, as we cannot refund any items not delivered to us.
You only have to pay for any loss in value of the goods if such loss in value is due to handling of the goods that is not necessary to check their condition, properties and functionality. Washed, worn, damaged or soiled items are excluded from return. Goods are also damaged if the label has been removed.
Exclusion or premature expiration of the right of revocation
The right of withdrawal does not apply to contracts for the delivery of goods which are not prefabricated and for the manufacture of which an individual selection or destination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
The right of withdrawal does not apply to contracts for the delivery of goods whose price depends on fluctuations on the financial market over which the entrepreneur has no influence and which may occur within the withdrawal period.
Patterned withdrawal form
(If you want to cancel the contract, please fill out this form and send it back to me.)
To Lydia Schleinitz, Selneckerstraße 1, 04277 Leipzig, Germany E-mail: email@example.com
I/we hereby revoke the contract concluded by me/us for the purchase of the following goods.
Ordered on/ Received on
Name(s) of consumer(s)
Address of consumer(s)
Signature of consumer(s) (required only for paper notification)